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Discounts & Promotions
My coupon or voucher code isn't working
If the coupon or voucher code you've attempted to use isn't working, this article will help explain possible reasons why. Common coupon/voucher code error messages:. Coupon "_____" does not exist - if this comes up, double check the spelling of the c
Where do I enter my coupon or store credit code?
If you have an hero credit (store credit), coupon / promo code or e-gift certificate that you would like to redeem on your order, enter the code at the Cart page OR Checkout page prior to completing your purchase. 1. At the Cart Page: Enter your code