When will my order be delivered?Updated 25 days ago

We are committed to delivering orders quickly and efficiently while providing the best paw-sible service. Below, you’ll find important details about our fulfillment process, including order processing times and transit & delivery estimates.

Order Processing Time

Processing time (prior to shipping) depends on the item, its shipping location, and the selected shipping method (Standard or Expedited).To find out where a specific item is shipped from, check the Shipping Info on the product page.

Standard Shipping (United States & International):

• Items Shipping from California:
  • Orders are processed within up to 4 days (Monday through Saturday).
• Items Shipping from Michigan:
  • Orders are made-to-order and processed within up to 7 business days (Monday through Friday).

Expedited Shipping (United States Only)

Expedited shipping (2-Day or Next-Day Delivery) is only available for items shipping from California being delivered within the 48 contiguous states.

Orders placed Monday through Saturday (excluding holidays) by 12:00 PM PST / 3:00 PM EST: 

• Ship the same day
  • Orders placed Monday through Saturday after 12:00 PM PST / 3:00 PM EST, on Sundays, or on holidays: 
• Ship the following business day
  • Transit & Delivery Time
    • Once your order is shipped, transit times will vary based on your selected shipping method and destination.
  • Domestic (U.S. & U.S. Territories)
    • Standard Shipping:
      • Delivery typically occurs within 10 business days M-F after the order is shipped. 
      • For orders shipped to U.S. territories or locations outside the 48 contiguous states (e.g., Alaska, Hawaii, Puerto Rico), delivery may take longer
• 2-Day Air: 
  • Delivery occurs within 2 days Monday through Saturday, excluding holidays, after the order is shipped. No delivery on Sunday.
• Next Day Air:
  • Delivery occurs on the following business day M-F, excluding holidays, after the order is shipped. No delivery on Saturday or Sunday.
• International: 
  • Standard Shipping: Delivery typically occurs within 4 weeks after the order is shipped. Duties and taxes are due upon receipt
  • Delivery made by local postal service
  • Expedited service options are not available 

Tracking Your Order

As soon as your order ships, you will receive a confirmation email with a tracking number. This allows you to follow your package’s journey from our warehouse to your doorstep.