How to cancel your AutoshipUpdated 3 hours ago
You can cancel your Autoship at any time from your account. If you just need a change, one of these options may work better, and you'll keep your Autoship savings.
Before you cancel, consider:
- Too soon for your next order? Change your next order date to push it back.
- Deliveries coming too often? Change your delivery frequency.
- Need a break? Pause your Autoship and resume whenever you're ready.
- Don't need a certain product anymore? Remove it from your Autoship and keep the rest.
Is an order already processing?
Canceling your Autoship stops future orders, but it won't cancel an order that's already processing. To check, go to My Account > Orders. If an order is processing, contact our support team right away, and we'll do our best to cancel it before it ships.
How to cancel
- Log in to your account. Select My Account from the menu on our website, then enter your email and password.
- Forgot your password? Choose Log in Without Password, and we'll email you a login link. If you don't see it within 10 minutes, check your spam or junk folder.
- Go to Scheduled Orders.
- Select the subscription you want to cancel.
- Select Cancel. In the pop-up window, choose Cancel, then select Confirm.
You'll receive a confirmation email once your Autoship is canceled. If you don't see it within 10 minutes, check your spam or junk folder.
Changed your mind?
You can start a new Autoship anytime.