How to change your Autoship frequencyUpdated 4 hours ago

You can change how often your Autoship is delivered anytime from your account. Options range from every week to every 18 weeks.

Just need to delay one order? Change your next order date instead. Your regular schedule stays the same.

How to change your frequency

1. Log in to your account.Select My Account from the menu on our website, then enter your email and password. 
   • Forgot your password? Choose Log in Without Password, and we'll email you a login link. If you don't see it within 10 minutes, check your spam or junk folder.
2. Go to Scheduled Orders.
3. Select the subscription you want to change, then select Make Changes.
4. Select your current frequency (for example, "Every 4 weeks"). A pop-up will open.
5. Choose your new frequency, then select Update Schedule to save.

Your new frequency applies to future orders. Your next order date is shown on your subscription.

Tip: Pick a frequency that matches how quickly your pet goes through a bottle or jar, so you never run out or end up with extra.

Is an order already processing?

Changes won't affect an order that's already processing. To check, go to My Account > Orders. If you need to change a processing order, contact our support team as soon as possible.

Need more help? See our Autoship guide.